Privacy Policy

Healthy, Glowing Skin Starts In Liverpool

Privacy Policy

Effective Date: January 22, 2026

Last Updated: January 22, 2026

Welcome to Skin & Tonic Northwest Ltd (“we,” “us,” or “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://skinandtonicnorthwestltd.com/) or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Identity Data: Name, date of birth, and gender.

Contact Data: Email address, telephone number, and postal address.

Medical & Health Data: To safely perform aesthetic and skin treatments, we collect health-related information, including allergies, medical history, and skin conditions.

Financial Data: Payment card details (processed securely via third-party providers; we do not store full card numbers).

Technical Data: IP address, browser type, and usage data via cookies when you browse our site.

2. How We Use Your Information

We use your data to:

Book and manage your appointments.

Conduct consultations to ensure treatments are safe and suitable for you.

Process payments for services and products.

Send appointment reminders or updates.

Comply with legal and insurance obligations.

With your consent, send marketing communications about new treatments or offers.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

Contractual Necessity: To provide the services you have requested.

Legal Obligation: To meet our accounting and tax requirements.

Consent: For marketing communications.

Special Category Data (Health): We process health data based on your explicit consent to ensure your safety during clinical treatments.

4. Data Sharing

We do not sell your personal data. We may share your information with:

Service Providers: Such as booking software (e.g., Faces, Fresha) and payment processors.

Professional Advisors: Our insurers or legal counsel if necessary.

Regulatory Bodies: If required by law or to protect the safety of our clients.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your medical records is restricted to authorized staff involved in your treatment.

6. Your Legal Rights

Under UK data protection laws, you have the right to:

Request access to your personal data.

Request correction of inaccurate data.

Request erasure of your data (where applicable).

Object to processing or request restriction of processing.

Withdraw consent at any time (e.g., for marketing).

7. Cookies

Our website uses cookies to improve your browsing experience. You can set your browser to refuse all or some cookies, but this may affect website functionality.

8. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

Skin & Tonic Northwest Ltd Director: Gemma Barron

Address: 20 Woodland Road, Walton, Liverpool, L4 8SS

Website: https://skinandtonicnorthwestltd.com/

Company Number: 15193690